Privacy Policy

Effective January 1, 2026

MORnet Communications, LLC ("MORnet," "we," "us") operates mornet.zone, hostedvoice.us, managedinstalls.com, and ai.mornet.zone (the "Sites"). This policy explains what we collect on the Sites, how we use it, who we share it with, and the choices you have.

1. Information we collect

Information you give us

• Contact & inquiry details you submit through our forms — name, email, phone, service address, business name, and the message or request you send (for example, an availability check, quote, or automation-audit request).

Information collected automatically

• Usage & device data — pages viewed, referring site, approximate location (country/region), browser and device type, and interactions with the page.
• IP address, which may be used to estimate location, protect against abuse, and — for business visitors — identify the organization associated with the visit (see "Third parties," below).
• Cookies and similar technologies used by our analytics and advertising partners.

2. How we use information

• Respond to your inquiries and provide quotes, availability checks, and service.
• Operate, secure, and improve the Sites (including spam prevention such as Cloudflare Turnstile).
• Measure and understand how the Sites are used, and improve content and conversion.
• Marketing and remarketing — showing you relevant ads on other platforms after you visit, and identifying prospective business customers to follow up with.

3. Third parties & tracking technologies

We use the following categories of service providers. Each processes data under its own privacy terms:

Some advertising and lead-intelligence tools may associate a visit with a company or, in limited cases, an individual, using their own data sources. We do not sell your personal information for money.

4. Your choices & rights

• Cookies & ads: you can control cookies in your browser and opt out of interest-based advertising via optout.aboutads.info and your Google/Meta/LinkedIn ad settings.
• Access, correction & deletion: you may request a copy of, correction to, or deletion of the personal information we hold about you.
• Opt out of sale/sharing (California/US): you may direct us not to share your information for cross-context behavioral advertising.
• EU/UK/EEA: where GDPR/UK GDPR applies, you have rights of access, rectification, erasure, restriction, portability, and objection, and may withdraw consent.

To exercise any right, use the contact details below. We honor Global Privacy Control (GPC) signals where required.

5. Data retention & security

We keep inquiry information for as long as needed to respond and for our legitimate business records, then delete or de-identify it. We use reasonable technical and organizational safeguards; no method of transmission is 100% secure.

HostedVoice.us customer portal and line monitoring

This section covers hostedvoice.us/portal and our toll-free line monitoring service.

• What we collect: your account details (name, work email, password hash, authenticator setup, sign-in times and IP addresses); a mobile number if you add one; the phone numbers you monitor and the results of each test call, including a short recording and transcript of what answered; your organisation's alert settings and integrations. For HostedVoice phone customers we also show call detail records and invoices for your own account.
• Call records are CPNI. Call detail records are customer proprietary network information. We use them only to provide and bill your service, show them only to people your organisation authorises, protect them with a password plus an authenticator app, and email you whenever a password, authenticator or mobile number on your account changes.
• Service providers: Twilio and Telnyx (placing test calls and sending texts), Deepgram (transcribing test calls; it may not keep our audio for training), Microsoft Azure and Microsoft 365 (hosting, storage and email), Stripe (payments), and Cloudflare (website delivery and bot protection). We don't sell or share personal information for advertising, and we never share mobile numbers or text-message opt-in data with third parties for their marketing.
• Text messages: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third party. Message frequency varies; message and data rates may apply. Reply STOP to opt out, HELP for help. Program terms: Messaging Terms.
• How long we keep it: test-call recordings 90 days; transcripts 13 months; test results and account activity logs for the life of your account plus 2 years; billing records as the law requires.

6. Children

The Sites are not directed to children under 13, and we do not knowingly collect their information.

7. Changes

We may update this policy; the "Effective" date above reflects the latest version.

8. Contact us

MORnet Communications, LLC
728 N Scenic Highway, Lake Wales, FL 33853
Phone: (863) 678-9910
Or use the contact form on any of our Sites.