Toll-free number monitoring: we test-call your numbers on a schedule from two carrier networks, record what callers hear, and alert you within minutes of a failed test, before a dead line costs you a case or a customer.
No software to install. Works with any phone system or carrier in the US.
If you run vanity numbers like 1-800-INJURED in several markets, a single misrouted or dead number can burn a month of ad spend before anyone notices. Monitor every number, in every market, from one dashboard, with a monthly report that proves your lines answered. HostedVoice is a voice carrier that already runs phone service for call centers; this is the same monitoring we use on our own network.
Toll-free calls route differently depending on the caller's carrier and location. We test from both, so a partial outage shows up as one, not as "everything's fine."
Every test keeps a short recording and transcript. We tell you if your greeting changes unexpectedly, or plays your closed message during business hours.
One dropped call doesn't wake anyone. We re-test from a second network before alerting.
Text, email, then a phone call if nobody acknowledges. Teams, Slack and signed webhooks too. Maintenance windows pause it all.
A monthly availability report per number, emailed to you, and a status page you can share with your team or clients.
Set your hours and time zone. Test around the clock, or only while you're open.
Per number, per month. Pay yearly and get two months free. 10 or more numbers: 10% off.
All paid plans include two networks, recordings and transcripts, greeting-change alerts, escalation calls, Teams/Slack/webhooks, maintenance windows, the monthly report and a status page. Prices are per number per month and renew automatically until you cancel. Each test is a short call to your number, so it may add a few cents a month to your toll-free usage with your own carrier.
We'll email you a link to finish setting up your account (a password and an authenticator app). Testing starts once that's done.
They may, if your number rings people directly. Most toll-free numbers answer with a menu or greeting first, which is what we listen to. We hang up after about 12 seconds. HostedVoice phone-system customers can have tests routed to a silent test message instead.
From (334) 378-2431 and a second number on another network. You can allow-list them, or route them to a recording on your own phone system.
Busy, no answer, a network failure, silence, or a carrier message such as "the number you have dialed is not in service." A greeting that changes is reported separately, without marking the number down.
Yes, any time, from the Billing tab in the portal. Paid plans run to the end of the period you've paid for.
Short version, in plain words.
Version 2026-10-15. By creating an account you agree to these terms and our Acceptable Use Policy.